Hospitality

Enhancing guest experiences and optimising operations across hotels and restaurants with generative AI.

The hospitality industry thrives on exceptional service, personalisation, and efficiency. At Oxtractor, we bring AI-driven solutions that empower hotels and restaurants to elevate guest satisfaction, streamline operations, and strengthen their brand presence.

Hotel Applications

  • Guest Experience & Service: From personalised trip planning and AI concierges to dynamic room descriptions, real-time multilingual support, and automated guest communications, our solutions enhance every stage of the guest journey.

  • Operations & Management: We support hoteliers with automated performance reporting, predictive maintenance, dynamic pricing optimisation, staff training content generation, and policy document drafting, freeing teams to focus on service.

  • Marketing & Sales: Generative AI powers personalised campaigns, social media content, SEO-optimised web copy, review response drafting, and event package customisation, ensuring stronger guest engagement and brand visibility.

Restaurant Applications

  • Customer Engagement: Deliver unique dining experiences through AI-generated menu descriptions, personalised recommendations, automated reservation messaging, and wine pairing suggestions.

  • Kitchen & Menu Operations: Optimise food preparation with recipe development, seasonal menu planning, nutritional insights, and AI-driven inventory management.

  • Business Management: Support restaurant growth with content calendars, email newsletters, staff scheduling, supplier communications, and training materials for new menu items.

  • Marketing & Branding: Boost visibility with SEO-rich web content, promotional campaigns, customer feedback analysis, and brand storytelling that highlights cuisine and culture.

Cross-Industry Applications

  • Data Analysis & Insights: Harness sentiment analysis, trend reporting, competitive benchmarking, and KPI narratives to inform smarter decisions.

  • Compliance & Documentation: Generate health and safety protocols, accessibility plans, sustainability reports, and legal document templates to meet industry standards.

With solutions spanning guest experience, operations, marketing, and compliance, Oxtractor ensures that hospitality providers can deliver memorable experiences while improving efficiency and profitability.